EXCLUSIVE: Barclays regret having to leave Gatley says Barclays boss

barc

“The way customers undertake their banking is changing as people increasingly use online, telephone and mobile devIces Jason Clarke, Barclays Community Leader for Manchester exclusively told Cheadle and Gatley Mail.

” We must therefore evolve the shape and size of our branch network in response to changing customer behaviour.

“At Barclays Gatley branch, customer usage has declined since 2008 and over half our customers now regularly use alternative branches, which is why we have taken the difficult decision to close the branch on Friday 21st August.

“Our five colleagues at the Barclays Gatley branch have been consulted about the change and will be given the opportunity to work at a nearby branch.

“We hope that the availability of nearby branches in Cheadle and Didsbury, access to services at the local Post Office and our range of digital channels will help to ease the transition for our customers as we move out of the Gatley branch.

“We do not take the decision to close any branch lightly and we are committed to adhering to the new UK Government protocol on branch closures. All of our customers will receive a letter, posters will be displayed in branch and colleagues will be on hand to assist customers with any concerns they may have. We will be proactively engaging with local businesses and the wider community to discuss the alternative ways customers will be able to undertake their banking locally, before the branch closes.

Also we have arranged fortnightly tea and teach events at Cheadle library where our Digital Eagles will be helping customers learn how to bank online – we are still trying to find a suitable venue in Gatley.”